Legal notice

Seller: Eagle Co., Ltd.
Representative: Ryuzo Sasabe
Head Office Address: 277 Kawahara, Kakogawa-cho, Kakogawa City, Hyogo 675-0067, Japan
Store Phone Number: 0120-968-874
Email Address: info@otaichi-online-store.com

Sales Price: The prices displayed on the website include consumption tax (except for new wholesale items).
Additional Fees: Shipping fees vary depending on the delivery area and shipping method. Shipping is free when the order meets our store’s free-shipping threshold.

Payment Method and Timing: For credit card payments, billing dates and payment schedules vary depending on your contract with your credit card company. Please contact your credit card company directly for details. However, the purchase contract is deemed concluded when we send the “Shipping Confirmation / Tracking Number Notification” email. In most cases, credit card transaction details become available for inquiry around the 20th of the following month.

Delivery Time: For domestic deliveries, items are usually shipped within 2–3 days after order confirmation. For international shipments, we will notify you separately. Please note that delivery may be delayed due to weather or traffic conditions.

Delivery Method: Shipments are made using the carriers contracted by our store. *Please note that we cannot accept requests for specific delivery companies.*

Returns, Defective Items, and Cancellations:
■ If the issue is our responsibility (e.g., incorrect product information), we will cover the return shipping cost.
■ Please return the item to us using “cash on delivery” (freight collect). We will refund the **product price + bank transfer fee**.
■ For returns due to customer convenience, return shipping and handling fees must be borne by the customer.
Return Period: Returns are accepted within 7 days after the product arrives.

For questions regarding these Terms of Service, please contact us at info@otaichi-online-store.com.

Our contact information is as follows:
Store Name: OTAICHI Online Store
Email: info@otaichi-online-store.com
Primary Contact Address: 188-1 Minamibingo, Kakogawa-cho, Kakogawa City, Hyogo 675-0033, Japan

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